Case Study: Open Day Solution for La Trobe University
On Open Day, a university opens its doors to anyone who is interested in attending their university in the future, or who would just like to know more about the institution. People can learn about the courses they are interested in, helping them to make one of life’s important decisions. La Trobe University holds an Open Day once a year.
The Challenge
La Trobe University has many sessions and activities on Open Day. They have to organise them by allocating time, venue (on the campus) and staff to each. People who intend to attend Open Day need to plan their visit in a way that the sessions do not overlap. They also need to locate the session venues on a large campus.
The Solution
We designed and built a custom solution consisting of two applications:
- An application for managing Open Day sessions and activities and allocating resources to them, only accessible by La Trobe event organisers
- A web application publicly accessible on the internet for Open Day visitors to create an account, select their preferred sessions, plan their visit and get walking directions to every venue’s entrance on the campus on a custom detailed map on their mobile devices
Both applications interact with a central API, backed by a database as a single source of truth.
The Result
Fulfilled all the requirements, streamlined Open Day event, improved employee and customer experience.